The theme of #OSTI2026 is the Application of Ethical Standards in the Fields of Professional Medical and Legal Interpreting.
Sessions will be held in Zoom, with an in-person dinner with OSTI.
CEUs for OSTI's 13th annual conference have already been approved from the ATA, DSHS, CCHI, IMIA/NBCMI, and OJD!
You won't want to miss this conference!
Ethical Conundrums in Medical Interpreting
Handle ethical dilemmas with clarity and confidence while staying within your professional role
Presented by Eliana Lobo
Many, if not most, of the ethical mistakes made by interpreters tends to come from a place of trying to be helpful, polite, or supportive. But the unintended consequence may be an ethical violation. Understanding role boundaries clearly can help interpreters navigate the waters of customer service in a way that consistently upholds the Code of Ethics.
This webinar will explore all of the above. Scripts will be shared for positive, professional interaction, and breakout room sessions will offer the opportunity for attendees to practice
Handouts: We will have a Venn diagram activity for attendees to compare the codes of ethics and then report back on ethics held in common. Please print them prior to the workshop or have them ready on another device.
About the presenter:
Eliana Lobo is a Certified Medical Interpreter and Trainer of Trainers, with M.A.s from Brown University in Bilingual Education, and Portuguese & Brazilian Studies. Beginning as a Spanish/Portuguese medical interpreter at Rhode Island Hospital, then becoming Trainer & Supervisor for Harborview Medical Center’s Department of Interpreter Services in Seattle, followed by National Director of Interpreter Quality for In Demand, and currently Director of Lobo Language Access in Tacoma Washington, Eliana provides consultation on language access plans, interpreter training curricula, and diversity & inclusion issues. Eliana is a regular speaker at healthcare interpreter conferences, presenter/co- host for NCIHC’s “Home for Trainers” webinar series, Board member and Chair of the Standards & Training Committee at NCIHC, and a former CCHI Commissioner.